SIT50422 - Diploma of Hospitality Management is offered under the authority of RPL process and is designed for professionals who are well trained in the field of hospitality management as they have been in practice and look to gain an award in it. Such proficiency is crucial since it demonstrates your understanding of the delivery of services in the hospitality sector, and therefore such an individual has better re employment prospects and capabilities in leadership in the ever-shifting industry dynamics.
RPL process starts with an efficient consultation with an experienced a qualified assessor in a Registered Training Organisation (RTO). In this meeting, your work experience, specific tasks, and skills as a manager in hospitality will be assessed to know if you do qualify for RPL or not.
All candidates are to prepare and submit a sample portfolio of evidence to support their management skills and capabilities within the hospitality industry in the most appropriate manner. This portfolio may consist of the following:
Employment Documentation: Comprehensive job descriptions, contracts, payslips as well as cover letter that fall under your work experience of hospitality management positions.
Work Samples: Documents of major studies such as operational plans, marketing plans, financial plans for intended projects that portray your managerial skills and experience.
Training Certifications: Any applicable formal studies or training in the hospitality industry, client handling and related training programs conducted if available.
Service Records: Logs that cover daily operations including staffing, guest services, quality control among others to demonstrate service in the hospitality area
Professional Reference's: Recommendations from supervisors and colleagues on management levels and other contributions in the hospitality industry.
Competency Assessment: Skill tests may also be undertaken after supporting documents have been submitted by the candidates in consultations with the candidates, in the following are critical in assessment of the following: Considering accomplishments, outlining learning objectives Making the Training Evaluation Plan
Leadership and Team Management: Abilities to provide direction, inspire and supervise others in a hospitality setting including training and development of the staff.
Operational Management: Management of daily business activities ensuring productivity, quality assurance, and conformity with company policies.
Banking Management: Knowledge of controlling, budgeting and accounting related financial activities of the hospitality business.
Customer Care and Services: Plans and procedures on perfecting clients’ experiences while at the establishment hence internal and external conflicts including clients’ complaints are avoided.
Marketing and Promotion: Understanding of fresh ideas in marketing activities and advertisement to win and keep customers in a competitive environment.
For any skill gap which is identified during the evaluation, the applicant may need to undergo completion of set training that is aimed at filling such gaps and qualifying the candidates through the qualification standard requirements.
After assessing all the provided evidence and practical components which have been executed during training the candidates shall be conferred with SIT50422 - Diploma of Hospitality Management. This qualification is an appreciation of your superior level in hospitality management that will boost your career prospects upon completion of the course as the employability level in the industry improves quite a great deal.
Gathering and managing teams in a hospitality domain implements leadership and management skills effectively.
In charge of operations management and quality management.
Knowledge of financial management theories and practices.
Level of service provision and guest relations.
Practices of marketing and business expansion in hospitality.
Efficiency: Through the RPL process, the qualification strategy advocated for is made quicker which translates into savings in time and cost by factoring in already existing abilities and experiences.
Professional Recognition: Attainment of that academic qualification level is seen as formal validation of the breadth of your management ability thus improving your chances of being hired and promotion progression in hospitality.
Self-Directed Learning Strategy: Players will, however, be educated in such areas in case any knowledge or skill deficiency has been diagnosed; this is done to assist in meeting qualification requirements and going further in professional development. Additionally, they will undergo training appropriate plans in such area to assist in meeting the minimum standards expected.
The SIT50422 – Diploma of Hospitality Management through RPL programme is designed specifically for the experienced hospitality professional who possesses the key management skills and knowledge, that upon discovering, formally and academically enhances their qualifications to improve their opportunities in the constantly changing vibrant hospitality field.